MyRx Portal Order Instructions

Setting Up and Logging in to MyRx

Step 2

Create an Account or Login

If you do not have an account, create an account:

MyRx website registration form with fields for email, name, zip code, phone, password, and contact preference.
  1. Fill out all the information displayed above
  2. Please note that when you create a password, the password must be at least nine characters long, contain a lower-case letter, contain an upper-case letter and contain a letter

If you have previously created an account, click on either “Login” or “Login Here”

MyRx website registration form with fields for email, name, zip code, phone number, and password.
  1. Fill out your previously created login information

step 3

Verify Your Account

Before progressing, you will need to verify your account. Check your email inbox (including spam and junk folders) for a verification email.

This is what the verification email should resemble:

MyRx account verification email request with a 'Verify Email Address' button and a long URL below.

If you do not see an email in your inbox, you may refresh the portal and click “resend email verification.”

MyRx website: Email Verification page with a resend email button.

Step 4

Visit the MyRx Patient Portal Dashboard

Onec the email is verified, navigate to the MyRx Patient Portal Dashboard

This is what the MyRx Patient Portal Dashboard should resemble:

MyRx Patient Portal Dashboard webpage with options to order a free informational call, educational consult, or pharmacogenetic test.

If you already have genetic testing completed, select “Order an Educational Consult.”

MyRx Patient Portal Dashboard webpage with options to order a free informational call, an educational consult, or pharmacogenetic testing.

If you do not have genetic testing completed, select “Order Pharmacogenetic Testing and a Consult.”

MyRx Patient Portal Dashboard screenshot with options to order a free informational call, educational consult, or pharmacogenetic test.

For those interested in an educational consult only

This is ideal for patients who may have an existing pharmacogenetic test from an approved laboratory.

step 1

Select “Order and Educational Consult”

The selection is made on the MyRx Portal Dashboard.

MyRx Patient Portal Dashboard screenshot with options to order a free informational call, an educational consult, or pharmacogenetic testing.

step 2

Make sure your pharmacogenetic test is from an approved laboratory

Approved laboratories include: 23andMe Pharmacogenomic Testing, ARUP, Clarity, Color Health Inc, Fulgent Genetics, GeneSight (Assurex Health), Genelex, Genomind, LabCorp, Mayo Clinic, OneOme and Quest.

IF YOU ARE NOT SURE, UPLOAD YOUR RESULTS AND SAVE YOUR ORDER SO A TEAM MEMBER CAN REVIEW AND GET BACK TO YOU.

STEP 2

Select the service “Educational Consult Only” and the cost is $199

MyRx webpage showing an order for an Educational Consult, subtotal $199.00, and total $199.00.

step 2

Fill Out the Requested Information

Patient information, mailing address, reason for consult and documents. Please note that the document upload is optional if you had your pharmacogenetic testing completed at UF Health.)

Patient information form with fields for name, date of birth, race, ethnicity, address, and reasons for consult.

step 3

Select “Review and Submit Order”

Once you have filled out all the information, the “Review and Submit Order” will be blue.

Patient information form with fields for name, date of birth, race, ethnicity, phone number, address, and reasons for consult.

step 4

Proceed to Check Out

If you were not ready to review and submit the order, you can select “Save Order and Complete Later.”

Button reading "REVIEW AND SUBMIT ORDER" with text below reading "SAVE ORDER AND COMPLETE LATER".

step 5

Proceed to Payment

If you do not complete the payment, the order will be saved on the portal so you can come back and pay later.

Order review: Educational Consult $199, free shipping, total $199. Button to proceed to payment.

step 6

Select Preferred Payment Option

1. Express checkout

Options include shopPay or GooglePay

UF Health MyRx payment screen with shop button, contact form, and billing address fields.

2. Pay via credit card or debit card

UF Health MyRx checkout screen with payment and contact information fields, and a โ€˜Continue to paymentโ€™ button.

step 7

Fill out the required information for your selected payment option

step 8

Select “Click to Checkout” next to the order when you are ready to pay

Order details page showing order status as 'Placed' with buttons to 'Click to Checkout', 'Edit Order', and 'Delete Order'.

For those interested in an educational consult and pharmacogenetic testing

step 1

Select “Order Pharmacogenetic Testing and a Consult”

The selection is made on the MyRx Portal Dashboard.

MyRx patient portal dashboard with options to order a free informational call, educational consult, or pharmacogenetic test.

step 2

Please note that you have selected the service “Educational Consult and Pharmacogenetic Test”

MyRx webpage for placing an order. Selected service: Educational Consult And Pharmacogenetetic Test. Options to pay cash or bill insurance.

If you are a UF Health patient, select “I am a UF Health Patient”

Order form for Educational Consult and Pharmacogenetic Test. Options to ship test kit or visit lab. Total: $599.00.

You will have the option to do a blood test or a mouth swab.

Both the mouth test and blood swab are equally effective.

If you select “I want it shipped,” you will receive the test kit in the mail and will be responsible for sending it back in a timely manner.

Order form for Educational Consult And Pharmacogenomic Test with options to ship or visit a lab, and insurance billing.

If you select “I want to visit one of the labs, please ensure you are able to go to one of the UF Health labs.

Order form for Educational Consult and Pharmacogenomic Test. Options to indicate UF Health patient status, shipping, lab visit, and insurance billing are displayed.

If you want to bill insurance for the test portion, select “I want to bill the pharmacogenetic test to insurance

If insurance does not cover the test, the patient will be billed an additional $393.

  • Notice the total: $219
  • We cannot guarantee insurance coverage
  • We accept certain insurance; the list may be found here: https://pathlabs.ufl.edu/client-services/insurance-list/
  • If you want to know what your insurance coverage entails, please contact your insurance company and ask them about coverage.
  • If they ask you to provide them with a CPT code, our pharmacogenetic testing panel CPT code is 81418
  • With coverage, you will be responsible for any copay or coinsurance
Screenshot of an order form with options to pay with or without insurance, a subtotal of $599.00, and a total of $219.00.

Fill out the “Documents” section

Screenshot of a document upload interface listing Driver License, Insurance Card Front, Insurance Card Back, and Miscellaneous Files.
  • This is a secure HIPAA-compliant portal
  • Upload documents by clicking the paperclip or the textbox next to the paperclip
  • Upload your medical insurance card, not your prescription insurance

Fill out additional information

  • Patient information
  • Mailing address
  • Reason for consultation
  • Documents (upload the documents is optional, unless you are trying to bill through insurance)

step 3

Review and Submit Order

Once you have filled out all the information, the “Review and Submit Order” will be blue.

Screenshot of an online form for ordering a pharmacogenomic test with fields for patient information, shipping, and insurance coverage. A 'Review and Submit Order' button is at the bottom.

step 4

Proceed to Checkout

If you were not ready to review and submit the order, you can select “Save Order and Complete Later.”

Button labeled "REVIEW AND SUBMIT ORDER" with text below reading "SAVE ORDER AND COMPLETE LATER".

step 5

Proceed to Payment

If you do not complete the payment, the order will be saved on the portal so you can come back and pay later.

Screenshot of a checkout page with a "Proceed to Payment" button, highlighted in red.

step 6

Select Preferred Payment Option

1. Express Checkout

Options include shopPay or GooglePay

UF Health MyRx payment screen with shop, Google Pay, contact form, and billing address fields.

2. Pay via credit card or debit card

UF Health MyRx payment screen with fields for email, address, and phone number, and 'Continue to payment' button.

step 7

Fill out the required information for your selected payment option

step 8

Select “Click to Checkout” next to the order when you are ready to pay

Order details page showing order status as 'Placed' with buttons to 'Click to Checkout', 'Edit Order', and 'Delete Order'.